Information on this site is not a public offer. The terms of each operation — rate, fee, timeline — are fixed in the agency agreement and invoice before work begins.
Each client signs an agency agreement under which Orvell Group, acting in its own name at the client's expense, discharges the client's obligation to their foreign counterparty. An invoice and an instruction fixing the terms of the specific operation are issued under the agreement.
The conversion rate and the fee are fixed in the invoice before payment and do not change afterwards. The fee depends on the amount, currency and destination; indicative figures are published on the service pages.
Liability for delivering funds to the recipient is written into the agreement: if a payment is not credited, the agent refunds the client in full. Crediting timelines are stated in the invoice and counted in business days.
For every operation the client receives: the agency agreement, invoice, instruction, agent report, act, and a copy of SWIFT MT103 or an equivalent payment-system confirmation.
OOO "Orvell Group", INN 0000000000, OGRN 0000000000000. Full details are on the Company page.